Seller shall be liable to the buyer if the goods at the time of its issue was inconsistent with the agreement. Complaints are subject to defects caused by the fault footwear manufacturer with the exception of defects for which the buyer knew at the time the purchase agreement in footwear is not worn. In the case of hidden defects repairs carried out by the customer, the customer may not claim reimbursement for these repair costs.
1. Natural wear shoes
2. Footwear with overt defects, visible at the date of purchase, for which the buyer knew or should have been assessing rozsądkowo know (art.7ustawy dated 27.07.2002 on the specific conditions of consumer)
3. Shoes that have mechanical damage (bruises, abrasions, chafing materials, locks, rubber, heels, decorative elements), and exposure to the substance of shoes or factors, which the manufacturer could not predict the type of footwear (eg, extreme temperatures, solvents, petroleum, corrosive or staining)
4. Improper use due to the seasonality of shoes (eg, use of daylight in winter)
5. Mismatch shoe to the foot and shoe comfort
6. Discoloration on the inside of shoes under the influence or strong sweat soaking.
7. leaking shoes
8. Lack of or poor maintenance
9. Wear flecks
10. Wiping linings
Footwear reported to the complaint must be clean and the customer must provide proof of purchase (receipt).
In the case of notifications each time complaints about the merits of the complaint and the qualifications of shoe repair expert will decide.
Complaints will be dealt with under the Act of 27 July 2002. the detailed terms of consumer sales and the Civil Code (Journal of Laws No. 141, item 1176 as amended.)
CLAIM CAN NOT BE:
2. Footwear with overt defects, visible at the date of purchase, for which the buyer knew or should have been assessing rozsądkowo know (art.7ustawy dated 27.07.2002 on the specific conditions of consumer)
3. Shoes that have mechanical damage (bruises, abrasions, chafing materials, locks, rubber, heels, decorative elements), and exposure to the substance of shoes or factors, which the manufacturer could not predict the type of footwear (eg, extreme temperatures, solvents, petroleum, corrosive or staining)
4. Improper use due to the seasonality of shoes (eg, use of daylight in winter)
5. Mismatch shoe to the foot and shoe comfort
6. Discoloration on the inside of shoes under the influence or strong sweat soaking.
7. leaking shoes
8. Lack of or poor maintenance
9. Wear flecks
10. Wiping linings